- Renters must be at least 18 years old and hold a valid driving license.
- Renters must have a valid ID proof (Aadhar card, passport, etc.) for identity verification.
- International tourists must present an International Driving Permit (IDP) along with their passport.
- Booking is only confirmed upon receipt of payment via online payment methods, such as UPI, credit/debit cards, wallets, and net banking.
- Refunds are subject to cancellation terms (see "Cancellations & Refunds").
- Security deposit is not required, but we may charge for damages as per the rental agreement.
- Rentals are available on daily, weekly, and monthly terms.
- The rental duration begins when the vehicle is picked up and ends when the vehicle is returned.
- Late returns will incur a penalty charge of ₹200 per hour.
- Vehicles are to be used for personal purposes only and must not be used for commercial activities without prior written consent.
- Riders must wear helmets at all times while riding the vehicle.
- No off-roading or use of vehicles on unauthorized paths is allowed.
- Renters are responsible for maintaining the vehicle in good condition during the rental period.
- All vehicles come with full fuel tanks at the time of rental.
- Renters are required to return the vehicle with a full tank. Failure to do so will incur a refueling charge.
- Vehicles are maintained regularly, but in case of breakdown, renters should contact us immediately for roadside assistance.
- In case of an accident, renters must immediately notify the authorities and Go Scooty Rentals.
- Renters are liable for all damages caused to the vehicle during the rental period.
- Insurance is provided, but renters will be responsible for the deductible amount (₹5000) in the case of accidents or damages.
- Cancellations made at least 24 hours before the pickup time will be eligible for a full refund.
- Cancellations made less than 24 hours before the scheduled pickup will incur a 50% cancellation fee.
- No-show or failure to pick up the vehicle results in no refund.
- Vehicles should not be driven in restricted areas, hilly terrain, or places with heavy traffic where they may be damaged.
- Use of the vehicle for racing or in illegal activities is strictly prohibited.
- The vehicle should not be transferred or sublet to another person.
- Go Scooty Rentals will not be liable for any delays or failures to provide services due to force majeure events such as natural disasters, strikes, pandemics, or government regulations.
- We take your privacy seriously. All personal data, including booking and payment details, will be processed in compliance with applicable data protection laws.
- Your contact information may be used for promotional offers, but you can opt out at any time.
- Go Scooty Rentals reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website.
- These Terms and Conditions are governed by the laws of India.
- Any disputes arising out of the use of our services will be resolved by arbitration in Dehradun, India.
For any questions or issues regarding your rental, feel free to contact us at: